Here at The Helping Hand,

our people make change possible.

As a halfway house, led by our board and management, our team of social workers and staff, complement our residents and helpers to deliver services. 

Part of what makes us unique is that residents have a chance to work with us on a longer term basis to sustain their change in a safe environment. Some residents eventually become helpers in moving, urban farming, or the bakery, giving them dignified work in a therapeutic environment.

The Helping hand

Board 

Our Management

CEO

Michael Cheah

Michael started his career in the corporate world before moving to become Head of Operations at New Life Community Services. He then became Executive Director at Healthserve, supporting migrant workers before moving to The Helping Hand in 2023. He combines technical expertise with strategic management skills to uplift marginalised communities.  

Head of Chaplaincy

Richard Khalil

Formerly the Executive Director of THH, Richard now serves as Head of Chaplaincy, where his dedication and compassionate approach allow him to connect deeply with ex-offenders. He continues to guide and inspire residents through their own journeys of recovery and reintegration, offering encouragement and support as they work toward lasting change in their lives.

Head of Corporate Services

Janyn Sen

Janyn Sen brings over 11 years of experience in the social sector, supporting more than 70 charities and social enterprises across finance, human resources, process improvement, digitalization, and business operations. At The Helping Hand (THH), she is part of the Corporate Services team, contributing to HR management, engagement & outreach, and program development to support both staff and residents.

Head of Social Work

Benjamin Ong

Ben spent 15 years in the aerospace engineering sector in Singapore before taking a leap of faith in 2017 to pursue counselling and social work in Sydney.

His work experience includes clinical counselling, outreach case management, and psychotherapy group facilitation within the mental health and drug & alcohol service, specialist homelessness service, psychosocial disability support, desistance support, psychiatric inpatient hospital and drug and alcohol rehabilitation services. In practice, Ben uses an integrative strengths-based approach, with interventions underpinned primarily by Rogerian person-centred model, harm-minimisation principles and Acceptance & Commitment Therapy (ACT).